This is the user guide for The Bug Genie 3. Use this guide as a starting point if you're stuck or if you need help figuring something out.
This documentation has been updated for version The Bug Genie version 3.2.
Places to start
Configuration
Features
This documentation has been updated for version The Bug Genie version 3.2.
Places to start
- FAQ - this has a list of most common questions for installation, setup and configuration
- Upgrade notes - a list of things worth knowing when upgrading The Bug Genie
- Getting started - getting started with The Bug Genie
- WikiFormatting - how does the text formatting in The Bug Genie work
- Using camel casing - how to use it, and how to avoid it
Configuration
- How permissions works - introduction to how permissions are handled
- How roles works - and how they differ from regular permissions
- How the security policy works - what's the difference between "restrictive" and "permissive"?
- What is an issue type scheme - how do they work, and why do you need it.
- What is a workflow - and how do they work
Features
- Milestones and releases - what's the difference?
- Mailing - how to setup and use incoming and outgoing email
- Incoming email - how to setup and use incoming email for creating, managing and replying to tickets
- Delayed mailing - how to queue outgoing emails and send them in batches
- JSON API - integrate TBG with other systems easily